Have you met Hilary? No? This is a good place to start!
Hilary McNevin is the founder of Turnip Media – a leading food, drinks and lifestyle PR Agency based in Melbourne. She is a seasoned hospo professional whose 15-year career in restaurants, customer service, and event management set the stage for her successful move into food media and PR, restaurant marketing, and communications for hospitality brands.
Years of working in fast-paced, customer-focused environments gave her a finely tuned sense of service – something that continues to shape the ethos of Turnip Media today.
In hospitality, service is never just a transaction. It’s the art of:
Hilary’s experience taught her that exceptional service requires empathy, attention to detail, clear communication, and a commitment to exceeding expectations with a sprinkle of “let’s go above and beyond.”
These same principles guide her approach to public relations for restaurants, chefs, and hospitality businesses: looking after clients with care and dedication isn’t just nice, it’s a non-negotiable!
At Turnip Media, Hilary and her team treat every client like a VIP guest. They approach every client relationship with this hospitality mindset. They dig deep to understand each client’s unique story, goals, challenges, and even quirks. They create tailored PR strategies that resonate authentically with target audiences – from social media storytelling to media features in top culinary publications. Think of it like a restaurant staff reading a guest’s preferences. It’s the same for Turnip Media, where the personalised approach ensures PR campaigns don’t just deliver messages: they create meaningful engagement.
What sets Turnip Media apart in the competitive and bustling food and hospitality media landscape is this blend of hospitality service values and expert communications skills. The team’s hands-on knowledge and understanding of the hospitality industry means they don’t just write about brands…
… they capture their spirit.
It gives the team insider insight into the industry’s nuances, enabling them to craft compelling narratives that truly reflect the essence of a brand – from restaurant storytelling to chef profile features.
Additionally, their dedication to responsive, attentive client service builds trust and long-lasting partnerships – not just contracts.
Hilary McNevin’s journey from hospitality to media shows how the core values of excellent service – respect, responsiveness, and relationship-building – can transform the way stories are told and received.
With Turnip Media, clients don’t just hire a PR agency for restaurants and hospitality brands. They gain a partner who listens, cares, and delivers with heart. They work closely with a team dedicated to creating campaigns that drive engagement, secure media coverage, and fuel brand growth. And honestly, it’s all the difference in an ever-evolving media landscape.
Let’s chat: hilary@turnipmedia.com.au
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